Instructions

Prohibited goods

1. List of items and substances prohibited for delivery by mail service

1.1. The following is prohibited for delivery in mail shipments within Russia:

a) fire arms, signaling. Pneumatic, gas arms, munitions, cold arms (including missile weapons), electrical shock apparatuses and sparkers, as well as main parts of fire arms;
b) narcotic substances, psychoactive, superpotent, radioactive, explosive, poisonous, caustic, highly flammable and other hazardous substances;
c) antique items and works of art;
d) poisonous animals and plants;
e) currency notes of the Russian Federation and foreign currency (with the exception of those sent by the Central Bank of the Russian Federation);
f) perishable food products;
g) items and substances that by nature or because of their packaging may pose danger for the company’s employees, contaminate or spoil (damage) other mail shipments or cargoes.

1.2. If upon receipt of the mail shipment in the packaged form a suspicion arises about presence of any items or substances therein that are prohibited for sending, the company employee may require that the sender produces the contents of the mail delivery for inspection for the purposes of detection of any hazardous content.

1.3. The Company  may delay mail shipments contents whereof are prohibited for delivery at the place of discovery thereof. Such mail shipments are temporarily stored in the company’s production premises with ensuring precise registration and safety. The possibility of access of any unauthorized persons thereto is excluded.

1.4. The company shall notify the internal affairs authorities or Federal security service about the fact of discovery of any mail shipments and substances specified in subsections a) and b) of this list and delay of such mail shipments. 

1.5. Any poisonous animals or plants shall be delivered under an act to veterinary authorities and phytosanitary control authorities accordingly.

1.6. Any discovered  currency notes of the Russian Federation shall be returned to the Sender or additionally sent to the addressee by first class mail, whereas the cash amount for delivery may be charged from the amount discovered. Any foreign currency taken from express shipments shall be returned to the Sender by first class mail. The payment charged for delivery shall be calculated according to the established tariff.

1.7. Any perishable food products and items that by their nature or due to their packaging may pose danger for the life and health of the company employees, contaminate or spoil (damage) other mail shipments and equipment shall be taken out by the operators and destroyed, if such danger may not be liquidated otherwise. In this connection an act shall be drawn up, one counterpart whereof shall be sent to the Sender. 

1.8. About taking out and destroying any items or substances prohibited for delivery the company shall notify the Sender or addressee within 10 days, unless a decision is made subject to discovery of such items and goods by internal affairs authorities or federal security service to conduct investigative work.

1.9. Furthermore, no precious metals or precious stones as well as any items containing the same shall be accepted for delivery from legal entities. Such precious metals or precious stones, as well as any items containing the same may be accepted for delivery as a cargo for the purposes of provision of transportation services or organization of transportation respectively. The executed delivery note according to the form approved by the company may serve as the proof of execution of the transportation agreement.

2. List of cargoes classified as dangerous for the purposes of provision of services related to the transportation of goods by motor vehicles and for the purposes of provision of services in relation to organization of transportation by car, water, railroad and air transport in the domestic and international communications. 

2.1. Dangerous cargoes according to requirement of GOST 19433-88 “Dangerous cargoes. Classification and labeling" shall be divided into the following classes:

1 – explosive materials (EM);
2 – gases compressed, liquefied and diluted under pressure;
3 – highly flammable liquids (HFL);
4 - highly flammable solid substances (HFS), self-ignitable substances (SIS); substances that emit flammable gases when interacting with water;
5 - oxidizing agents (OA) and organic peroxides (OP);
6 – poisonous substances (PS) and infectious substances (IS);
7 – radioactive materials (RM);
8 – caustic and (or) corrosive substances (CS);
9 – other dangerous substances.

Dangerous substances of each class in accordance with their physical and chemical properties, types and degree of danger for transportation are divided into subclasses, categories and groups, pursuant to GOST 19433-88.

Dangerous cargoes that require special precautions during transportation include substances and materials with physical and chemical properties that represent high degree of danger pursuant to GOST 19433-88, hereinafter referred to as “highly dangerous cargoes".

2.2. Classification of dangerous cargoes in the event of transportation thereof by railway is performed in accordance with the Rules for transportation of dangerous cargoes by railway (as approved by the Railway Transportation Council of the member states of the Commonwealth (Minutes of 05.04.1996 N 15).

2.3. In the event of transportation of dangerous cargoes by air dangerous items and substances, which pose danger for human health and safety of property or environment, are specified in the list of Technical instructions, and are classified in the list of Technical instructions, and are transported by aircraft in accordance with the requirements of Technical instructions.

2.4. Transportation of dangerous cargoes, as well as organization of such transportation is allowed solely subject to compliance with special conditions and requirements subject to prior written agreement with the company. 

3. List of cargoes prohibited for delivery for export shipments 

3.1. Express cargoes classified as dangerous in accordance with IATA (International Air Carrier Association) and ICAO (International Civil Aviation Organization), which require special storage and processing conditions (weapons, munitions, explosive, flammable, toxic, poisonous, caustic toxic substances, gases, aerosol cans, cargoes with degree of dangerousness from I to IX class), radioactive materials;

3.2. Cash and equivalents thereof (bank notes and coins, mint postal stamps, traveling, personal or corporate checks payable in account)

3.3. Drugs, vitamins and dietary supplements;

3.4. Alcohol containing liquids, perfumery products;

3.5. Complicated products with the property of cryptography and encoding subject to notification, and other complicated technical devices, special technical means designed for surreptitious obtaining of information, import and export whereof is limited.

3.6. Pornographic materials, materials of religious nature that call for extremism or terrorist activities;

3.7. Materials that infringe on copyright and allied rights;

3.8. Materials containing government and commercial;

3.9. Flora and fauna items, their components and products obtained from the same (plants and seeds, animals and parts thereof);

3.10. Ashes, human remains, human organs and (or) human tissues, blood and components thereof;

3.11. Items representing exclusive and cultural value (antiques, works of art, documents from national archive funds, originals of archive documents, precious and semi-precious stones, orders and medals, commemorative tokens and badges, precious metals (gold, silver, etc.)

3.12. Land and natural resources, fertilizers, sands, subsoil information restricted for movement across the customs border;

3.13. Military or double-purpose cargoes, weapons, munitions and explosives;

3.14. Alcoholic beverages, drugs and psychoactive substances, excise goods, tobacco and smoking blends;

3.15. Perishable goods;

3.16. Aerosol packaging and ozone depleting substances;

3.17. Goods imported (exported) on a temporary basis;

3.18. Commercial cargo means cargo that is delivered under a foreign trade agreement and contemplates receipt of payment for delivered goods;

*This list does not apply to delivery of goods to the Customs Union member countries

Contact phones
From Moscow
8 495 981 10 10
From Regions
8 800 555 54 45